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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sheryle bleashka

June 20, 2026

5  out of  5
rating by sheryle bleashka
"As someone that knows almost nothing about the process, it was such a relief to have Cody helping me! He was very knowledgeable and patient with me and I was able to get just what I needed at a very affordable price. He handled everything! It was very easy to secure my homeowners insurance!"
We responded:
"Sheryle, Thank you for the kind words. We try our best to take a potentially complicated subject like insurance and break it down to easily understandable blocks. I am happy that Cody was able to do that for you. Whenever you have questions, please call us! "
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Amy Seddon

June 19, 2026

5  out of  5
rating by Amy Seddon
"They are easy to contact and have great customer service and support."
We responded:
"Thank you Amy."
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jeffrey zwiebel

June 15, 2026

5  out of  5
rating by jeffrey zwiebel
"Dylan Feryo was a big help in us switching insurance for better coverage. Dylan made the process easy!"
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Zuber's Superior Exteriors

June 5, 2026

5  out of  5
rating by Zuber's Superior Exteriors
"Bobby Jo has been absolutely amazing to work with! She has helped me with several vehicle insurance policies, recently got me set up with motorcycle insurance, and is currently helping me with homeowners insurance as well.

Not only is she knowledgeable and professional, but she’s also one of the friendliest people you’ll ever talk to. She always takes the time to answer my questions, explain everything clearly, and make sure I’m getting the coverage that fits my needs.

I swear Bobby Jo has a Spidey Sense for insurance. Every time I’m out working, washing a house, seal coating a driveway, or sweating through one of those brutally hot summer days, her Spidey Sense starts tingling and she somehow knows it’s the perfect time to call me. Without fail, I’m usually covered in dirt, drenched in sweat, holding a pressure washer wand, and looking like I’ve been in a fight with the weather when my phone rings and it’s Bobby Jo talking insurance. Her timing is so impressive that I’m starting to think it’s one of the hidden coverages in my policy!

In a world where great customer service can be hard to find, Bobby Jo truly stands out. She goes above and beyond for her clients, follows through on what she says, and genuinely cares about helping people. It’s clear that she takes pride in what she does, and it shows.

If you’re looking for an insurance agent who is professional, reliable, personable, and a pleasure to work with, I highly recommend Bobby Jo. Thank you for all your help, and for always putting that insurance Spidey Sense to good use. You’ve made dealing with insurance a whole lot easier!"
We responded:
"That is very kind of you ! I am glad Bobby Jo is always there for you. We appreciate your business! "
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Noah

June 4, 2026

5  out of  5
rating by Noah
"Haven’t Had State Farm’ since sytationed out of state; It’s been a smooth and appreciated transition back with Tim Conrath’s office/his valued employees(Bobby Jo and Cody) have been outstanding! Nice being back with State Farm where you can feel comfortable confident classy in every insured item you may own."
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Jordan Yob

June 4, 2026

5  out of  5
rating by Jordan Yob
"Bobby Jo was very helpful, and made the whole process very easy and quick"
We responded:
"Hi Jordan . I am happy to hear we simplified your car insurance experience, welcome to the Farm ! "
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Tristen Cole

June 2, 2026

5  out of  5
rating by Tristen Cole
"Great customer service! Got my car insured in just a few minutes"
We responded:
"Hi Tristen , thank you for the 5 star review ! I appreciate your trust in our office and our team. Welcome to the Farm ! "
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Caitlin Olson

May 12, 2026

5  out of  5
rating by Caitlin Olson
"Bobbi Joe was super helpful with an issue I had and helped me to resolve it quickly."
We responded:
"Hi Caitlyn , I am pleased you hear you say that you can count on Bobby Jo , I know she’s a tremendous assist , and goes above and beyond to help our policy holders .
We are here if you need us to! "
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Carol Lewars

May 9, 2026

5  out of  5
rating by Carol Lewars
"I’m so thankful Dylan joined the State Farm Team.
Dylan mentioned to me that I could save money by bundling my car insurance from another company with my State Farm home insurance. So I gave him my policy to look over. And to my amazement, I saved a LOT of money by switching my car insurance plus I have better coverage than I previously had. THANK YOU, DYLAN!!!
So if you are wondering if you can save some money with excellent insurance coverage, give Dylan a call and have him take a look at your current policies.
And Congratulations on your new career!"
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Roni Lynn

May 6, 2026

5  out of  5
rating by Roni Lynn
"Fast, friendly, and super helpful!!!"
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Terry Bauder

April 29, 2026

5  out of  5
rating by Terry Bauder
"The staff at the Cronrath State Farm Agency is incredible! They are always professional, always accommodating, always helpful. There has never been any time that they have treated me with anything less than kindness and excellent service."
We responded:
"Terry, Thank you for the kind words. Our group does an amazing job at servicing our customers, I am thankful to have them. "
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Colleen Kessock

April 27, 2026

5  out of  5
rating by Colleen Kessock
"I had a fantastic experience with BobbyJo. She made what is normally not a pleasant task remarkably easy. She took care of me skillfully, professionally, and in a most friendly manner. I would highly recommend this agency 👌"
We responded:
"Hi Colleen, Thank you for trusting us with you house and car insurance and thank you for sharing your experience with our office , that means a lot! "
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Molly Zwiebel

April 26, 2026

5  out of  5
rating by Molly Zwiebel
"I am so incredibly thankful that I took a chance and made the switch to State Farm. I watched my prices increase steadily over the last few years, even calling my previous company to understand why my costs were so steep despite having no accidents or incidents. Dylan was remarkably helpful and knowledgeable throughout the entire process, proving himself to be an expert who truly prioritizes the needs of his clients. After ten years of loyalty, I was hesitant to leave, and I certainly did not make the process easy for him. I am naturally inquisitive and I insisted on going through every single line of my policy with a fine tooth comb because I refused to trade my quality of coverage for a lower price.

The results at Tim Cronrath State Farm were honestly incredible. Dylan was so patient and took the time to rebuild my coverage from scratch. He dropped my monthly payment from $171.00 down to $105.00. That is a savings of nearly 40% and I actually ended up with better protection than I had before.

I am beyond pleased with the help I received. Thank you Dylan for looking out for me and making sure I am always safe and insured."
We responded:
"Molly, thank you for giving us a look. I am pleased to hear that Dylan was able to help you find a great plan and price. Welcome to the Farm and please keep telling your friends about your great experience with Dylan. We love referrals! "
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Mary Setlock

April 20, 2026

5  out of  5
rating by Mary Setlock
"We have been State Farm
Customers since 1992 for our vehicles and home. Seeing all of the commercials promising the same coverage at much lower rates, I decided to look in to changing companies. Before changing, I called State Farm (Tim Cronrath-agent) and spoke to a young man named Cody. He was very nice and suggested we enroll in the Drive Safe and Save program. We immediately received a 10% discount on our premium, and Cody explained that over time, with safe driving and mileage consideration, could possibly save much more. We had been paying an $1100 premium for two vehicles over 6 months. Well, we received our premium notice today and were very pleased to see the cost had dropped to $550!
Kudos to Cody and to State Farm for their appreciation of safe, low-mileage drivers!"
We responded:
"Thank you so much for sharing your experience! We’re so grateful to have had you as a loyal State Farm customer since 1992. It means a lot to hear that Cody was able to personally help you find savings through the Drive Safe and Save program. We know how important it is to feel valued and appreciated, and it’s wonderful to see your premium drop by so much — you absolutely deserve it for your smooth and consistent driving. If there’s ever anything you need or questions you have, please don’t hesitate to reach out. Thanks again for trusting us with your insurance for all these years!"
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Shannon Newell

April 2, 2026

5  out of  5
rating by Shannon Newell
"This company has helped me tremendously! My situation might be fairly unique and private so don't want to get into it however they were able to give me the option 1 which was keeping things how they were with some necessary changes however would of cost about 700 more due to the situation not this company but then they said if you bundle ur car insurance it will help you n boy were they right n not only did I get better insurance went from only liability on one of 2 vehicles to have>ng comp n commission on both for much less n more coverage n also the other situation only went up by like 40. 00 a year due to the bundling so that's covered by what I saved from switching n still saving about 30 more on top of that from what I was paying with The General for car insurance and state farm for the home. I can't recommend them enough I've dealt with two people there one was Eric I think his name was he was very helpful n recently Bobby Jo was my most recent contact and I was stressing over some other things so when she had told me bout the possible increase I did get very upset n she handled me with respect and dignity n offered resolution n I calmed down very fast as she explained things. In the end we kind of laughed it off even n back to business. She has been extremely helpful and I couldn't recommend this office n agency more or I would! Thank you so much n look forward to a long standing business relationship with this agency!"
We responded:
"Hello Shannon! Thank you so much for your heartfelt and detailed review! I am glad Bobby Jo was able to assist you effectively and make the process easier during a challenging situation. It's wonderful that bundling your insurance worked out so well, providing you with better coverage and significant savings. We greatly appreciate your trust and kind words, and we look forward to serving you for many years to come. Please don’t hesitate to reach out if you need anything else!"
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Jeff Winters

March 23, 2026

5  out of  5
rating by Jeff Winters
"Bobby Jo is so helpful while treating everything with urgency. Highly recommend!"
We responded:
"Thank you Jeff! We appreciate the very nice review and kind words about Bobby Jo. Tim Cronrath - State Farm Agent "
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Stacey

February 6, 2026

5  out of  5
rating by Stacey
"I would like to say this was a very stressful situation but due to State Farm (Bobby Jo and Cody) and their support, I was able to navigate through some obstacles and ended up having a good outcome at the end of everything! Thank you State Farm for being there when I needed the support! I am so grateful 🙏 and appreciate everything you helped with! Have a wonderful day!"
Profile photo of Cody Metz

Cody Metz

February 5, 2026

5  out of  5
rating by Cody Metz
"Very helpful since I’ve gotten insurance, finding any way to lower my bill or add helpful things to my policy that could lead to lower payments. Thank you to Bobby Jo for being king and always reaching out with better deals to help me out."
We responded:
"Cody , I am glad our office could help you and thank you for trusting us to take care of of your insurance needs. I look forward to meeting you soon ! Welcome to the ‘ farm ! "
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[Amy Conner

January 6, 2026

5  out of  5
rating by [Amy Conner
"Great people to work with! Easy and done policy and way cheaper than Erie. I bet they also won’t email me asking for an email address and phone number after being with them for a year like Erie did! They saved me almost $100 a month on my insurance."
We responded:
"Thank you Amy for the 5 stars - welcome to the State Farm Family
"
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Elizabeth Schaeffer

December 17, 2025

5  out of  5
rating by Elizabeth Schaeffer
"An agent who makes house calls going above and beyond for our family. My 90 year old mother wanted to feel seen and not just a number and Tim/State Farm did just that!"
We responded:
"HI Liz, Thank you! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Edward

October 27, 2025

5  out of  5
rating by Edward
"Agents were so helpful. Explained everything very clear."
We responded:
"Edward, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim Cronrath, State Farm Agent. "
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Amber DeLong

August 15, 2025

5  out of  5
rating by Amber DeLong
"Very helpful and friendly staff !!! They are always available when I need them."
We responded:
"Thank you, Amber! We’re so glad to hear that our team was helpful and welcoming. We appreciate your support! Please feel free to reach out whenever you need any assistance. - Tim"
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Tiffani Arthur

August 6, 2025

5  out of  5
rating by Tiffani Arthur
"Such wonderful service!! I look forward being apart of state farm. Even now Still amazing service no complaints"
We responded:
"Thank you, Tiffany, for the fantastic review! We're happy to hear that you had a wonderful experience with us. Welcome to the State Farm family! If there’s anything more we can do to assist you, don't hesitate to contact our team. - Tim"
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Lori Richards

August 6, 2025

5  out of  5
rating by Lori Richards
"We were sideswiped on July 19th. The crew at Stare Farm have been awesome. From text messages, emails, to phone calls, and answering questions. They have taken care of everything. Has been awhile since I had an insurance company that cared about their clients. Thank you. You are very much appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tim "
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James Toomey

July 16, 2025

5  out of  5
rating by James Toomey
"Always available and prompt. Tim is very personable and makes everything easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"